Despite the admonitions of science fiction, artificial intelligence researchers can’t seem to help themselves from working closer and closer to sentience or at least singularity.… Read on.
Tag: artificial intelligence
Phone Drones: Virtual Agents Answer Customer Service Call of Duty
That a large portion of one?s customer service call are outsourced to India or other exotic locales is old news. We?ve all been patched through to a phone bank half a planet away to speak with someone trained to suppress … Read on.