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Media & Tech

Siri, Please Teach Google Voice to Listen

Sometimes using one’s smartphone is like playing a game of, well, ?telephone.? Half the time no one can hear you and when they can, the message gets lost in translation ? even when it’s not actually being translated. I’m convinced that mine is actually a ‘smart-ass phone? given how it willfully drops calls, truncates texts…

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Media & Tech

Phone Drones: Virtual Agents Answer Customer Service Call of Duty

That a large portion of one’s customer service call are outsourced to India or other exotic locales is old news. We ‘ve all been patched through to a phone bank half a planet away to speak with someone trained to suppress their native accent and make references to your local weather and high school sports…

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Media & Tech

Venture Capital: Start Me Up

Money makes the world go around’really, really fast?which is why one’s head tends to spin with each new billion-dollar valuation and smug twenty-something on a magazine cover. This isn’t anything new; it’s even something of a Bay Area tradition. Or at least that’s the impression one might get watching Something Ventured, Daniel Geller and Dayna…

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Media & Tech

QR is PR: How QR Codes are changing the media landscape

They look like the bastard offspring of a crossword puzzle and a crop circle. QR codes, also known as “quick response” or “quick read” codes, are often seen lingering on the corner of magazine ads, clothing tags or band fliers as a bridge for our digital and terrestrial worlds through the aid of one’s smartphone.…

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Media & Tech

iPad App Takes Comic’s Content Over Medium

Sad Comics droll addition to iTunes’ burgeoning (comic) book store Somehow, someone in every generation claims to have had the inaugural issue of ? insert comic book title here ? stowed in the attic, garage or under the bed only to discover that their mothers had disposed of it with the one-eyed teddy bear and…